Shop Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Gorijewels's website and services.

1. Agreement to Terms

By accessing this website and/or purchasing products or services from us, you agree to be bound by these terms and conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or purchase our products.

2. Products and Services

a. Product Descriptions: We strive to accurately represent our products through descriptions and images. However, we do not guarantee that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free.

b. Pricing: All prices are listed in EUR and are subject to change without notice. The price applicable is that set at the date on which you place your order.

3. Ordering and Payments

a. Order Acceptance: Your order constitutes an offer to us to buy a product. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraud.

b. Payment: We accept payments via credit/debit cards, cash, and online payment systems like PayPal.

4. Shipping and Delivery

a. Shipping Costs: Shipping costs are calculated and added to your total order during checkout.

b. Delivery Times: We aim to ship orders within 1-3 business days of receiving payment. Delivery times may vary depending on your location.

c. Lost or Damaged Goods: We are not responsible for lost or damaged goods during shipping. Please contact the shipping carrier to file a claim.

5. Returns and Refunds

a. Return Policy: We accept returns within 15 days of delivery for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

b. Refund Process: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.

6. Privacy Policy

a. Data Collection: We collect and store personal information as outlined in our Privacy Policy. By using our website and services, you consent to our use of your information as described in our Privacy Policy.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or inability to use, our products or services.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Spain, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these terms and conditions at our discretion. Changes will be effective immediately upon posting on our website. Your continued use of our website or services following the posting of any changes constitutes acceptance of those changes.

10. Contact Information

If you have any questions about these terms and conditions, please contact us.